Our Reviews
Perry A|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/9/2025
What should take no more than an hour took over 2 hours to complete; the service writer was not particularly very friendly and almost seemed like she did not want to be there. Comparing my experience with other dealerships, this experience was sub par. This was a complimentary service, if I would have been required to pay for it, I probably would not return for future service.
5/12/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 524-8752 to discuss your concerns, as your satisfaction is of utmost importance to us.
CHENEY, WA
Rebecca W|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/10/2025
My service rep David was fantastic. He listened and heard when I told him what I thought was going on and when the mechanic found that it was indeed that he reached out to my warranty and it was covered… this is why I regularly tell people to use you not only for purchasing their vehicles but also the service department for keeping them running.
5/12/2025
Rebecca, we're happy to hear you had such a positive experience with David! Feel free to reach out to us if you need anything. Have a wonderful day.
SPOKANE VALLEY, WA
Paul C|2016 Chevrolet Tahoe
Confirmed Service Customer
5/10/2025
David was great and got my transmission replaced and covered under my extended warranty with little cost to me.
5/12/2025
Paul, we're happy to hear you had such a positive experience with David! Feel free to reach out to us if you need anything. Have a wonderful day.
SPOKANE VALLEY, WA
Jerod W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/10/2025
Very competent and easy crew to work with.
5/12/2025
Jerod, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
COEUR D' ALENE, ID
Barry B|2007 Chevrolet Corvette
Confirmed Service Customer
5/14/2025
Have not got the car back from the dealership as of yet, still waiting.
5/15/2025
Barry, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (509) 590-4294 so we can assist you further.
POST FALLS, ID
Michael F|2014 Chevrolet Malibu
Confirmed Service Customer
5/15/2025
Repair we as a good price. Autonation continues to provide great customer service
5/16/2025
We are pleased to hear you had such a positive experience with us, Michael! Don't hesitate to call us if you ever need anything. Be safe on the road!
SPOKANE, WA
Brian F|2024 Chevrolet Suburban 1500
Confirmed Service Customer
5/15/2025
Lots of available time slots online. Service completed quickly
5/16/2025
We are pleased to hear you had such a positive experience with us, Brian! Don't hesitate to call us if you ever need anything. Be safe on the road!
Spokane, WA
Davis P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/16/2025
Great
5/19/2025
Davis, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
ELK, WA
Scott G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/9/2025
good professional service
5/11/2025
Scott, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
SPOKANE, WA
Janet J|2025 Chevrolet Equinox
Confirmed Sales Customer
5/9/2025
Everyone was friendly and helpful
Nick Bulgar
5/12/2025
Janet, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
SPOKANE VALLEY, WA
Frederick F|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/12/2025
When we lost our 2024 suburban due to engine failure, Bill Noble treated us like family. He found the right type of SUV for us. We are very pleased.
BILL NOBLE
5/14/2025
Frederick, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Spokane Valley. If you ever need help, just give us a call. Happy motoring!
REARDAN, WA
James And B|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
5/15/2025
Great!
5/16/2025
We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
Spokane Valley, WA
William B|2014 Chevrolet Corvette
Confirmed Service Customer
5/19/2025
Very attentive to my concerns. The service was performed approximately within an hour.
5/21/2025
William, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
NINE MILE FALLS, WA
Michelle S|2025 Chevrolet Traverse
Confirmed Sales Customer
5/20/2025
Have used you guys for years to help our family with vehicles. Always great experience
BILL NOBLE
5/21/2025
We are pleased to hear you had such a positive experience with us, Michelle! Feel free to stop by if you ever need any more help.
SPOKANE VALLEY, WA
Jerry J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
very happy with the service
5/22/2025
Jerry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FAIRFIELD, WA
Larry P|2018 Chevrolet Suburban
Confirmed Service Customer
5/26/2025
Always excellent service and always find time for my last minute schedule. I trust this dealership.
5/27/2025
Larry, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
SPOKANE VALLEY, WA
Jessica B|2017 GMC Yukon
Confirmed Service Customer
6/2/2025
Very poor work done. Claimed a bolt they broke was cross threaded. It was clearly not. They changed the cabin filter and dropped a bunch of leaves down into the fan and did not clean it out so my husband had to tear the dash apart to clean it out. They broke the cap off my washer fluid and lost a nut to a bolt for the bracket. I had to tow my car home because of their mess up and they wanted to charge me $1400 for something they broke.
6/4/2025
Jessica, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
CUSICK, WA
Robert W|2006 Chevrolet Trailblazer
Confirmed Service Customer
5/19/2025
It was a good experience. Quick and friendly service.
5/20/2025
Robert, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
SPOKANE VALLEY, WA
Carol S|2020 GMC Canyon
Confirmed Service Customer
5/21/2025
I emailed it once already so again the worst customer service I have ever had with any car dealership rude don't want to guarantee any of your work did not fix the problem the first time nor the second time so third time in same problem and I have to foot the whole bill doesn't seam right to me or anybody else we have talk to if this was a different problem I would have no problem paying for it I would never buy another GMC again no concern for my safety after all it has a big safety concern airbags . maybe a phone call from your company would be nice and you don't know the whole story with your service person either but I don't suppose that matter to you David is his name
5/22/2025
Carol, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
MALDON, WA
Michael C|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/23/2025
Very friendly and helpful
CORBAN BOECKEL
5/24/2025
Michael, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
SPOKANE, WA
James B|2015 Chevrolet Suburban
Confirmed Service Customer
6/9/2025
I had purchased a warranty for the vehicle I bought and the transmission failed but because I didn't have the resource to leave my car with you for two weeks when I returned the warranty company denied the claim. I wish that AutoNation would have fought for the customer harder, or at least let me know if I took the car the claim would be denied .
6/10/2025
James, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
SPOKANE VALLEY, WA
Gary B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
6/14/2025
Great job
6/16/2025
Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
SPOKANE, WA
Cathryn M|2020 Chevrolet Traverse
Confirmed Service Customer
6/18/2025
Besides the people being very nice and very helpful I really like their waiting room. TV, comfortable chairs, I can bring my iPad and watch a movie, charge my phone and there are snacks and drinks and most important it's very clean.
6/18/2025
Cathryn, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MEDICAL LAKE, WA
Tamara L|2019 GMC Yukon
Confirmed Service Customer
6/23/2025
Service department needs more social skills. They live behind the computer. I will not use the service department again.
6/24/2025
Tamara, we regret to hear that you had this experience with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (509) 590-4294 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
SPOKANE VALLEY, WA
Cameron C|2021 Chevrolet Corvette
Confirmed Service Customer
6/9/2025
Provided service as expected
6/10/2025
Cameron, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
VERADALE, WA
Brett H|2019 Chevrolet Traverse
Confirmed Service Customer
6/11/2025
The process was flawless from start to finish. Joshua was polite and thorough. The time it took to repair my car was short. Received texts to keep me updated and was notified promptly when my car was ready. 10 out of 10
6/12/2025
Brett, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
SPOKANE, WA
Mary N|2025 Chevrolet Trax
Confirmed Sales Customer
6/18/2025
It was a fine experience although the day of purchase was long
CHRISTOPHER SANDERS
6/19/2025
Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
KELLER, WA
Richard W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2025
Easy check in and friendly service
6/20/2025
Richard, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
SPOKANE, WA
Stephen S|2006 Chevrolet Trailblazer
Confirmed Service Customer
6/25/2025
The dealer service team gave the car without testing the car. They change to part may not have defected. I drop my car in May 26, 2025 to fix overheating after 10 mintes of driving highway. The dealer call June 17 to ready to pick up. I am from Seattle area and my parents were flying in June 20, 2025. When they were driving 10 minutes, the car's tempature rise and overheated. They told us they have been tested. My parents were in service area from 10am to 5pm. The technician try this and that, and test driving same problem overheating. We were from Seattle, we got the car and trade in. We pay repair bill and trade the car less value due to problems. It took so many days because they don't have technician. Same thing happen in 2024, the dealer changed water pump but my car was overheated 30 mintes after I pick up from the service department.
6/26/2025
Stephen, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (509) 590-4294 to discuss what we can do to help.
edmonds, WA
Joel A|2025 Chevrolet Colorado
Confirmed Service Customer
6/29/2025
It was extremely painless. They provided outstanding customer service and the truck looks amazing!
6/29/2025
Joel, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SPOKANE, WA
David R|2022 Chevrolet Equinox
Confirmed Service Customer
6/30/2025
I received great customer service at your dealership. Service people were kind and attentive. In addition, I observed some Sales employees and they were phenomenal with their customers. Really impressive!
7/1/2025
David, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
POST FALLS, ID
Rylan G|2025 Chevrolet Blazer EV
Confirmed Sales Customer
6/28/2025
Good
ANDREW WALKER-VOSS
6/30/2025
Rylan, we appreciate you taking the time to leave us this feedback. Drive safe, and we'll see you on the road.
WEST RICHLAND, WA
Tamara S|2023 Chevrolet Equinox
Confirmed Service Customer
6/30/2025
Everyone was very pleasant, and the car was done in a timely manner.
7/1/2025
We appreciate you taking the time to leave us a response, Tamara! Feel free to stop by if you ever need any more help.
SPOKANE VALLEY, WA
Jeff I|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/30/2025
Friendly and fast.
7/2/2025
Jeff, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
SPOKANE, WA
David K|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
7/7/2025
They were very pleasant to deal with. Kept me informed about the inspection and notified me about things that needed attention.
7/9/2025
David, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
Rosalia, WA
Regina M|2024 Chevrolet Silverado 1500
Confirmed Sales Customer
7/18/2025
I went there looking for a new truck. Corbin helped me got me into a 2024 Chevy Silverado bison truck. I love it. He was great very knowledgeable. He called me two days later to see how I liked it. And if There’s anything else I needed super good guy.
CORBAN BOECKEL
7/14/2025
Regina, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
POST FALLS, ID
Suzan S|2019 Chevrolet Traverse
Confirmed Service Customer
7/14/2025
They were good listeners and took very good care of my car
7/15/2025
Suzan, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
LIBERTY LAKE, WA
Al A|2019 Chevrolet Express
Confirmed Service Customer
7/25/2025
Issue was not corrected. I have called left several messages for the dealership with no reply. Joshua the service advisor is very nice, but he has not returned my phone calls.
7/25/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
POST FALLS, ID
Timothy R|2020 Chevrolet Equinox
Confirmed Service Customer
7/28/2025
won’t be going to the specific dealer anymore with automation off sprague customer service sucked
7/29/2025
Timothy, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (509) 590-4294 to discuss what we can do to help.
CHENEY, WA
Jason W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/9/2025
Good
Jaycob Almeda
7/12/2025
Jason, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
LIBERTY LAKE, WA
Allan D|2017 Chevrolet Volt
Confirmed Service Customer
7/14/2025
My car waIted almost three months for a part but Autonation Chevrolet was not responsible for the delay. Staff was very helpful
7/15/2025
Allan, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
SPOKANE VALLEY, WA
Linda F|2011 Chevrolet Malibu
Confirmed Service Customer
7/21/2025
As soon as we walked in, the reception woman was rude. Our appt was prescheduled and was told it would take several hrs. There was no offer to drive us home to wait. We sat there over 4 hours.... never again.
7/22/2025
Linda, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
SPOKANE, WA
Lori B|2026 Chevrolet Equinox
Confirmed Sales Customer
7/21/2025
Best experience ever buying a car. Nick was amazing. He's a keeper. Great rapport and knowledge. Everyone ther was awesome. I would absolutely purchase again. Love my new car.
Nick Bulgar
7/22/2025
We are pleased to hear you had such a positive experience with us, Lori! If you ever need help, just give us a call. Happy motoring!
SPOKANE VALLEY, WA
Bradley D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/25/2025
easy in and out for an oil change and tire rotation
7/27/2025
Bradley, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
SPOKANE VALLEY, WA
Stephen B|2024 Chevrolet Corvette
Confirmed Service Customer
7/28/2025
My C8 was in and out in less than an hour!
7/29/2025
Stephen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
SPOKANE, WA
Michael M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/30/2025
Best ever experience in my 77 years.
Samuel Mayatskyi
8/2/2025
We are pleased to hear you had such a positive experience with us, Michael! If you ever need help, just give us a call. Happy motoring!
SPOKANE, WA
Jacob S|2025 Chevrolet Blazer EV
Confirmed Sales Customer
7/31/2025
Chris did an excellent job helping me find a car. Finally working with someone who wasn’t pushy or trying sales gimmicks like it’s still the 90s. Honestly, his light hand is what made me think about going and ultimately going with a more expensive (and better) car than I originally planned. Chris is fantastic!
CHRISTOPHER SANDERS
8/3/2025
Jacob, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
SPOKANE, WA
Brent R|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/28/2025
Everyone went above & beyond to get the deal done. Chris was amazing he made sure to answer all my question that day of sale and after. Colin in financing was great also.
CHRISTOPHER SANDERS
7/30/2025
Brent, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
ROCKFORD, WA
David P|2025 Chevrolet Colorado
Confirmed Sales Customer
7/28/2025
Sales person was very helpful and understanding with what I was looking for in the truck I wanted. There was no pressure sale and we had great conversations about cars and life. The whole team got together and worked to get me a great deal. Thanks to you all.
Jaycob Almeda
7/30/2025
David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
SPOKANE VALLEY, WA
Thomas B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/9/2025
Got a great car and a great deal but could not order the one we wanted. Started looking in June but GM would not add our build to their schedule. A little frustrating but all good now.
CHRISTOPHER SANDERS
8/11/2025
Thomas, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.
SPOKANE, WA
Darrell W|2021 Chevrolet Tahoe
Confirmed Service Customer
8/11/2025
This is the third time my Tahoe has been in for airbag related issues. Hoping it’s fixed. I’ve been driving for a year without a drivers airbag. When I first arrived the service writer wasn’t even interested in coming out from his desk to see what the warning was to document properly. He incorrectly documented that we “refused a multipoint inspection” but that was never offered. That was supposed to be done in January when this problem was also occurring and yet it was not identified or fixed at that time. Then despite having this in 2 other times, we still had to pay for this through our extended warranty which we are now told is a 3rd party and not through AutoNation. 7 hours later, we were finally done.
8/13/2025
Darrell, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (509) 524-8752. We look forward to hearing from you.
SPIRIT LAKE, ID
Henry B|2024 Chevrolet Colorado
Confirmed Service Customer
8/13/2025
If y’all wanna know how bad it’s been since October. Give me a call.
8/13/2025
Henry, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
SPOKANE VALLEY, WA
Keith W|2007 Chevrolet Tahoe
Confirmed Service Customer
8/12/2025
The project went smoothly.
8/13/2025
Keith, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
SPOKANE, WA
Cassandra M|2026 Chevrolet Traverse
Confirmed Sales Customer
8/12/2025
It was good
BILL NOBLE
8/13/2025
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
SPOKANE, WA
Jerry F|2025 Chevrolet Corvette Z06
Confirmed Service Customer
8/13/2025
Mechanic did an excellent job on my 2025 Zo6
8/15/2025
Jerry, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
COLBERT, WA
Karisa H|2016 Chevrolet Cruze
Confirmed Service Customer
8/17/2025
It took a while to get communication going with a real person, but once I was able to establish that, everything went smoothly.
8/18/2025
Karisa, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WALLACE, ID
Jeff B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/18/2025
Overall it was a solid experience, however, it took more time to check me in than I expected - three service techs at their desks and all were apparently busy working on other items - and, while being told the service would take 60 mins, it ended up being almost two hours from the time I checked in.
8/19/2025
Jeff, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
NORDMAN, ID
Douglas L|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/20/2025
Very pleasant and positive.
BILL NOBLE
8/21/2025
We are pleased to hear you had such a positive experience with us, Douglas! Don't hesitate to call us if you ever need anything. Be safe on the road!
HAYDEN, ID
Dale E|2020 Chevrolet Colorado
Confirmed Service Customer
8/23/2025
Mr Powell did a great job explaining procedures.
8/25/2025
Dale, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPOKANE, WA
Poonam C|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
8/27/2025
Great service
8/28/2025
Poonam, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIBERTY LAKE, WA
Mark G|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
9/1/2025
Advisors were all ready to help. It was pretty painless.
9/2/2025
Hi Mark, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests, and we look forward to your next visit!
SPOKANE, WA
Matt C|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/11/2025
Professional service
9/12/2025
Matt, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LANCASTER, CA
James M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/16/2025
Communication and professionalism
8/18/2025
James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
MEDICAL LAKE, WA
Joseph M|2025 Chevrolet Trax
Confirmed Sales Customer
8/18/2025
Very Understanding sales people and overall the entire team is professional and amazing .
CHRISTOPHER SANDERS
8/3/2025
Joseph, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
SPOKANE, WA
Charles S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/27/2025
Excellent as always
8/28/2025
Charles, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
OTIS ORCHARDS, WA
Colleen C|2024 Chevrolet Equinox
Confirmed Service Customer
8/27/2025
I prepaid for the service plan. All the oil changes. I bought 2 new cars on the same day and got them for both. I have now brought the cars in a total of 4 times and not one of them has been a smooth experience. Every time the service department gives me a hard time or attitude about the prepaid plan. I won't be buying another one and when my service are up I will be taking my cars somewhere else. It gets even better. They called to ask how the service was. My wife told them not so good. They then just hung up on us. So ya, you don't really care.
8/28/2025
Colleen, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (509) 590-4294 to discuss what we can do to help.
AIRWAY HEIGHTS, WA
James L|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/7/2025
Five star service I recommend them
SPOKANE VALLEY, WA
Jonathan S|2026 Chevrolet Equinox
Confirmed Sales Customer
9/9/2025
Very friendly and helpful
ANDREW WALKER-VOSS
9/10/2025
Jonathan, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
ELK, WA
Cheryl M|2024 Chevrolet Trailblazer
Confirmed Service Customer
9/13/2025
Great customer service, very informative, I like that they send pictures of work in progress.
9/15/2025
Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
SPOKANE VALLEY, WA
Stephen B|2024 Chevrolet Corvette
Confirmed Service Customer
9/13/2025
David, my service rep did a great job!
9/15/2025
Stephen, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Chevrolet Spokane Valley - Service! We hope to see you soon!
SPOKANE, WA
Frederick F|2025 Chevrolet Tahoe
Confirmed Service Customer
9/13/2025
The experience was wonderful. It was timely and the Suburban came back clean. The experience lasted an hour.
9/15/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
REARDAN, WA
Bruce M|2020 Chevrolet Equinox
Confirmed Service Customer
9/17/2025
Service was done correctly and quickly.
9/17/2025
Bruce, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
SPOKANE, WA
Gordon C|2020 Chevrolet Equinox
Confirmed Service Customer
9/17/2025
Excellent service David!
9/18/2025
Gordon, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Spokane Valley! If you ever need help, just give us a call. Happy motoring!
NEWMAN LAKE, WA
Freddy H|2024 Chevrolet Colorado
Confirmed Service Customer
9/24/2025
David was very informative and professional
9/24/2025
Freddy, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
SPOKANE, WA
Quillan F|2015 Chevrolet Suburban
Confirmed Service Customer
9/25/2025
I brought my vehicle in because of 2 issues and an oil change. I wasn’t aware that I was being charged for 2 diagnostics, so my bill was a little more than $600 and they told me nothing was wrong and they changed my oil. When I got my vehicle back the check engine light was on.
9/27/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (509) 524-8752 at your earliest convenience to discuss how we can turn your experience into a positive one.
DEER PARK, WA
Tristen C|2026 Chevrolet Traverse
Confirmed Sales Customer
10/6/2025
Everybody was awesome
Nick Bulgar
10/7/2025
Tristen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
SPOKANE VALLEY, WA
John M|2016 Chevrolet 3500HD Silverado
Confirmed Service Customer
10/8/2025
Had a difficult time making the appointment for an oil change. Had to call the parts department to leave service to give me a call. Set up a Saturday 8am appointment. 2 hours and 15 minutes later my oil change was finished. This is way too long when you are waiting at the dealership. I’ve tried to talk in person with a service supervisor, but haven’t received a call back.
10/10/2025
John, thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. If you'd be willing, though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (509) 590-4294 -- we hope to hear from you soon.
SPOKANE, WA
Curtis G|2026 Chevrolet Corvette
Confirmed Sales Customer
9/18/2025
Easy car buying experience. Bill Noble was invaluable with my corvette purchase.
SPOKANE, WA
Kristoffer G|2026 Chevrolet Traverse
Confirmed Sales Customer
9/23/2025
Great overall experience. Will return for future purchases.
Aaron Rivkin
9/24/2025
Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
SPOKANE VALLEY, WA
Norman L|2020 GMC Yukon
Confirmed Service Customer
9/25/2025
Awesome Service Dept
9/27/2025
Norman, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
MILLWOOD, WA
Larry P|2018 Chevrolet Suburban
Confirmed Service Customer
9/25/2025
Always a positive visit repairing and maintaining the 2018 Suburban. This visit was a replacement of the front disc and pads, a great staff and my go to folks.
9/27/2025
Larry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
SPOKANE VALLEY, WA
George C|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/25/2025
I’m very happy with the service I received
9/28/2025
George, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHATTAROY, WA
Rob M|2019 Chevrolet Colorado
Confirmed Service Customer
9/29/2025
It took a while to get the extended warranty to approve the work and for the parts to arrive, but very happy with the work. Thank you
10/1/2025
Rob, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Cour D'Alene, ID
Jaime A|2016 Chevrolet Express
Confirmed Service Customer
10/8/2025
The technicians don’t take care of the vehicles and they don’t know how to do the work
10/10/2025
We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (509) 590-4294 at your earliest convenience to discuss how we can turn this experience into a positive one.
SPOKANE, WA
William D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/13/2025
I worked with Bill Noble, who was pleasant, knowledgeable, and patient. What a pro, his depth of experience was obvious. Even though his day was full, he stepped in to act on a walk in customer. I came in with a specific vehicle in mind. He just made it happen and got me out the door. Top Marks.
BILL NOBLE
10/14/2025
William, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Spokane Valley! If you have any further questions, please give us a call. We're always happy to help!
POST FALLS, ID
Sarah C|2017 Chevrolet Tahoe
Confirmed Service Customer
10/15/2025
My advisor stayed in touch and kept me updated through texts of what was happening. When I would text he would also respond very quickly. I was listened to when I expressed my concerns over what was going on with the vehicle and they were quick to find the problem and address it.
10/16/2025
Sarah, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Spokane Valley! Please don't hesitate to reach out if there's anything additional we can do for you.
SPOKANE, WA
Brandon B|2025 Chevrolet Trax
Confirmed Sales Customer
10/17/2025
Samuel did absolutely amazing as well as his mentor !! They did everything they could and got us into a new car! So thankful
Samuel Mayatskyi
10/20/2025
We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
DEER PARK, WA
William D|2018 Chevrolet Volt
Confirmed Service Customer
10/22/2025
Your service rep, Joshua, was excellent.
10/23/2025
William, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
SPOKANE, WA
Ryan S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/22/2025
I have never been pleased with bring my truck in for service
10/23/2025
Ryan, thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please get in touch with us at (509) 524-8752 to discuss your concerns, as your satisfaction is of utmost importance to us.
SPOKANE VALLEY, WA
Sarah B|2024 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
I was happy that the 2 recalls were fixed. I wasn’t aware of them so I really appreciated that they went ahead and took care of it without me having to ask to have it done.
10/23/2025
Sarah, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
GREENACRES, WA
Alan B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/24/2025
Great customer service.
10/26/2025
Alan, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
OTIS ORCHARDS, WA
William H|1999 Chevrolet Corvette
Confirmed Service Customer
10/29/2025
Had my 99 Corvette serviced. Great customer service. Friendly staff. Work completed as requested. Excellent service department. David Powell is my go to for service.
11/1/2025
William, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
SPOKANE VALLEY, WA
Jodi S|2024 Chevrolet Colorado
Confirmed Service Customer
10/29/2025
Excellent Customer Service!
11/1/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PEARLAND, TX
David P|2025 Chevrolet Colorado
Confirmed Service Customer
10/30/2025
Parts department did not check my parts before I dropped off my truck. They start the install and then found a scratch on the sports bar. Called me the next day to pick it up and then told about the scratch. So job not completed ( had truck for 14 hours). I had to rent a car for 2 days. They ordered new parts and dropped truck off for the 2nd time. This time it took 15 hours to install the sport bar and light bar. Now I find damage to my truck by Tech and I am not told about it. Why? Now they have to order another part to replace the damaged part the Tech did. So now I will have to drop off my truck again. How long will they have it this time? 10 to 15 hours? What will get damaged this time? Why did they try to hide the damage from me? Very unprofessional parts department and service department. I think the 1st time the Tech scratched the sport bar while doing the install. Can I trust them to service my truck in the future? What about the money I am spending on Rental cars, taxis to get around town and doctor appointment. This is a big mess your service department has caused. Maybe time for small claims court. I paid a lot of cash for this truck and maybe I should just get a full refund plus. Buy me a Ford or a Ram.
11/1/2025
David, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (509) 590-4294 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
SPOKANE VALLEY, WA
Augustine H|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/3/2025
The Service Advisor was friendly. However, my tires were not rotated due to a 1/32 difference since the last oil change. Now I will be exceeding the recommended 5,000-to-7,000-mile recommended tire rotation interval. The next oil change indicator was not reset. My windshield washer cleaning fluid was not filled up. Unfortunately, I pre-paid for 10 oil changes and now I cannot trust me if my vehicle will get serviced properly; and will have to take time out of my day to ensure everything was done correctly. I commute to my job, and these services are critical to ensure my vehicle is running properly. I am only giving a one-star rating because the Service Advisor was friendly. I drove Rams for years and never received subpar service. I decided to give Chevrolet a shot and my second experience with the service is concerning.
11/4/2025
We regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
PRYOR, MT
Thomas C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/4/2025
Josh, Nick and Rob, Instead of offering a GM low interest loan as I requested. They lied and said nothing was available. They sold me a higher 6 5% interest loan. I found out later GM Financial current offer is 1.9 %. There's also an error in the contract that borders the definition of fraud. I'm a life long GM customer or possibly our relationship is over.
11/5/2025
Thomas, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (509) 590-4294 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
NINE MILE FALLS, WA
Dylan H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Oil change and tire rotation was done in about an hour and a half time. No complaints on my end. Nothing notably spectacular about the service either.
10/11/2025
Dylan, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
spokane valley, WA
Patrick S|2020 Chevrolet Traverse
Confirmed Service Customer
10/13/2025
VEHICLE ISSUE WAS BRUSHED OFF AND NOT ACCURATELY DIAGNOSED. THIS IS ON MORE THAN ONE OCCASION. YOUR SERVICE DRIVE IS A DISAPPOINTMENT FOR VEHICLE OWNERS LOOKING FOR A SOLUTION.
10/14/2025
Patrick, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (509) 590-4294. We'd appreciate the chance to make your experience a positive one.
SPOKANE, WA
Francisco M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/18/2025
Great experience shopping! Thank you Sam for making an easy transition. Will be back!
Samuel Mayatskyi
10/20/2025
We are pleased to hear you had such a positive experience with us, Francisco! Thank you so much for being one of our valued guests and we look forward to your next visit!
SPOKANE, WA
Douglas L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/23/2025
Great team. Pleasant and polite.
BILL NOBLE
10/26/2025
Douglas, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
HAYDEN, ID
Larry P|2025 Chevrolet Colorado
Confirmed Service Customer
10/23/2025
My 2025 Colorado had a transmission leak, so the dealership had to order parts for the repair. It took a while to get the parts, but once they came in it was repaired quickly. It seems to be working well now, so the repair was good.
10/25/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
MEDICAL LAKE, WA
Chester U|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/29/2025
AS ALWAYS A VERY GOOD EXPERIENCE
11/1/2025
Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
SPOKANE VALLEY, WA
Britani B|2026 Chevrolet Traverse
Confirmed Service Customer
10/30/2025
They did a great job and in a timely manner
11/2/2025
Thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
chattaroy, WA
Terry J|2020 Chevrolet Colorado
Confirmed Service Customer
10/31/2025
Professional and personal.
11/3/2025
Terry, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
SPOKANE VALLEY, WA
Wayne G|2025 Chevrolet Tahoe
Confirmed Service Customer
11/12/2025
Easy making a service appointment, service was done well and in the allocated time frame.
11/13/2025
Wayne, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
SPOKANE, WA
Randy T|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/7/2025
I was very disappointed with the lack of professionalism from your department. There was multiple times I tried calling to speak to my service advisor and they would basically tell me to take a hike. He was always busy with a client or just busy period that he could not speak to me. The lady answering the phone was also very rude and the lack of professionalism was very noticeable. You call tell that that both the front desk lady answering the phone and the service advisor were both in sync on what felt like a cat and mouse game trying to reach the advisor. The best part of it was me having to call a different dealership for advice on how to get a back ordered part. That your team had claimed to be waiting on for months. I am not sure if it's lack of knowledge from your team but it honestly felt like they had no intention to help me in the process of my truck being down. If it wasn't for the great professional people over at Camp Chevrolet my truck would have still been waiting for a part and your team would most likely still be ignoring my calls.
11/9/2025
Randy, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (509) 590-4294 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
PASCO, WA
Julie P|2024 Chevrolet Blazer
Confirmed Service Customer
11/11/2025
Great service and a very friendly staff
11/12/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Spokane, WA
Melissa B|2023 Chevrolet Malibu
Confirmed Service Customer
11/13/2025
I would never take my car anywhere else
11/16/2025
Melissa, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CHENEY, WA
Dale E|2020 Chevrolet Colorado
Confirmed Service Customer
11/15/2025
David Powell and Kelli Marvin always take excellent care of me. As I was waiting I could hear Kelli on the phone taking care of customers. I could tell she genuinely cares. David contacted the VPP program, getting approval and I didn't have to ask. The technician who did the work deserves recognition and thanks also. It is peace of mind to know if something goes wrong with my vehicle, I can call Kelli or David and know it will be taken care of.
11/17/2025
Dale, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
SPOKANE, WA
Dianne L|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/17/2025
Oil tire rotation
11/18/2025
Dianne, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
SPOKANE, WA
Shelby M|2019 Chevrolet Tahoe
Confirmed Service Customer
11/17/2025
Everything went smoothly and I’m highly satisfied with the work done on my Tahoe
11/19/2025
Shelby, we appreciate your positive review about your recent experience with us! Feel free to stop by if you ever need any more help.
RATHDRUM, ID
Justin L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/18/2025
Service manager told me no alignment was necessary and then charged me for one without consent. Ridiculous prices for services.
11/20/2025
we appreciate you taking the time to leave us this feedback. Please reach out to us at (509) 590-4294 so we may assist you in moving forward towards a resolution.
Spokane Valley, WA
Ricky L|2026 Chevrolet Equinox
Confirmed Sales Customer
11/20/2025
I have bought new cars here for over 35 years, I've always trusted your company. The salesman were great.
Samuel Mayatskyi
11/23/2025
We are pleased to hear you had such a positive experience with us, Ricky! Thank you so much for being one of our valued guests and we look forward to your next visit!
SPOKANE, WA
Kurt R|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/20/2025
Went well
Samuel Mayatskyi
11/25/2025
Kurt, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
SANDPOINT, ID
Brady M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/24/2025
I don’t usually leave reviews, but Bill (William) at the AutoNation Chevrolet service center in Spokane genuinely deserves the shoutout. From the moment I walked in, he treated me like a real person — not just another service ticket. Super friendly, totally down to earth, and actually listened to what I needed without trying to upsell me on a bunch of stuff I didn’t ask for. That alone puts him in rare company these days. Bill took the time to explain everything clearly, made sure I was comfortable with each step, and you could tell he genuinely cared about getting it right. It felt more like working with a neighbor than a typical dealership experience. If you’re tired of the usual runaround and just want honest, helpful service from someone who respects your time and intelligence — go see Bill. (Not from AA, but go there too if needed)
11/25/2025
Brady, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Spokane Valley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
seattle, WA
Heather S|2026 Chevrolet Traverse
Confirmed Sales Customer
11/26/2025
Great experience! Really took great care of me!
BILL NOBLE
11/27/2025
Heather, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
CENTRALIA, WA
Bob P|2019 Chevrolet Blazer
Confirmed Service Customer
11/26/2025
I did not appreciate the exaggeration of the condition of the vehicle and the need to replace parts not indicated as defective. Service writer implied I had no idea what my car needed in terms of repair and I should trust him(which I didn’t after seeing condition of parts replaced).
11/27/2025
Bob, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (509) 590-4294. We'd appreciate the chance to make your experience a positive one.
SPOKANE VALLEY, WA
Stephen W|2022 Chevrolet Equinox
Confirmed Service Customer
12/1/2025
My parking sensor still has a “ needs service msg on the dash”. It is constantly beeping, unless turned off. This was the 2nd time I have had the car there for this problem. The key fob battery did not get replaced as requested. Pleased the drip was identified as an axel boot and this was repaired.
12/2/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 590-4294 to discuss your concerns, as your satisfaction is of utmost importance to us.
VALLEY FORD, WA
David W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
I took my truck in to determine the cause of an oil leak. I guess because the repair was covered by my extended warranty, they went ahead and started the repair without talking to me about the timing. They had my truck from Wednesday morning to Monday night. I’m happy that the work was done. I would have liked to have been offered a chance to schedule the work when it could be done more efficiently. They said it was 9 hours labor. I’m not happy that it took six days to get that done.
11/13/2025
David, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
SPOKANE VALLEY, WA
Richard M|2025 Chevrolet Suburban 1500
Confirmed Service Customer
11/14/2025
First time using service department. Very pleased with the service.
11/17/2025
Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
DEER PARK, WA
Monica G|2026 Chevrolet Traverse
Confirmed Sales Customer
11/16/2025
Worked hard to get me the exact car I was in the market for. Great effort and results.
Raymond Coultrap
11/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SPOKANE, WA
David C|2022 Chevrolet Equinox
Confirmed Service Customer
11/17/2025
Was very fast. Was there less than an hour.
11/18/2025
David, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
FORD, WA
Mary T|2022 Chevrolet Trailblazer
Confirmed Service Customer
11/18/2025
Easy to schedule. Work completed in good time. Price for everything was very reasonable.
11/20/2025
Mary, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
NEWMAN LAKE, WA
Erin M|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/24/2025
Autonation, particularly Bill, found me exactly what I was looking for and then some additional features. This dealership made my purchase smooth and hassle free.
BILL NOBLE
11/24/2025
We are pleased to hear you had such a positive experience with us, Erin! Don't hesitate to call us if you ever need anything. Be safe on the road!
SPOKANE VALLEY, WA
Michael L|2025 Chevrolet Corvette
Confirmed Service Customer
11/27/2025
Great team. Everyone is interested in making your visit enjoyable.
11/28/2025
Michael, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
LIBERTY LAKE, WA
Shawn G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/5/2025
The process was super easy. Everyone made me feel comfortable and welcome! Aaron was especially helpful and went out of his way to take care of me. I would definitely recommend to my friends and family.
Aaron Rivkin
12/6/2025
Shawn, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
FAIRCHILD AFB, WA
Hayden M|2026 Chevrolet Equinox
Confirmed Sales Customer
12/1/2025
Everyone at the dealership was professional, attentive, and friendly. Aaron helped us find the perfect car within our budget, and he was great to work with.
Aaron Rivkin
12/2/2025
Hayden, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
COLVILLE, WA
Tim W|2007 Chevrolet Suburban
Confirmed Service Customer
12/1/2025
Invoice was done incorrectly. Head service manager in an unfriendly customer service voice tone said that AutoNation doesn’t give refunds. I would have to get the money by check in two weeks. It was unsatisfactory that my invoice was done incorrectly in the first place. I was charged over $3800 in labor for multiple repairs. Would have appreciated to see pictures of some of the leaks. Since we had to wait over a week for a part to be shipped, phone call updates would also have been appreciated. Bottom line is that I will not return to AutoNation dealership for anything either service or purchase, and I will network to let others know about my experience. This is disappointing because I have purchased seven new Chevy vehicles in my lifetime from three different Chevrolet dealerships. No more! This was a negative experience.
12/2/2025
Tim, we regret to hear that your experience with us was not a more positive one. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (509) 590-4294 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
SPOKANE, WA
Charlie M|2021 GMC 1500 Sierra
Confirmed Service Customer
12/3/2025
No comment
12/4/2025
Charlie, thank you so much for the positive review! We hope you have a great day!
SPOKANE, WA
Wade C|2010 Chevrolet Silverado
Confirmed Service Customer
12/4/2025
Service was a 10, but scheduling was a challenge with the first individual the week prior to appointment, he was very ineffective. Please consider when giving text updates to include shuttle information when requested.
12/6/2025
Wade, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (509) 524-8752 so we can discuss your experience further. We look forward to hearing from you.
SPOKANE, WA
Kory W|2015 Chevrolet Trax
Confirmed Service Customer
12/15/2025
They informed me on what work needs to be done and quoted me a estimated timeframe had two mager problems my vehicles is running great
12/15/2025
Kory, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPOKANE VALLEY, WA
Thomas F|2026 Chevrolet Tahoe
Confirmed Service Customer
12/16/2025
great customer service very knowledgeable on the vehicle
12/17/2025
Thomas, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
CORVALLIS, MT
Jennifer P|2021 Chevrolet Traverse
Confirmed Service Customer
12/8/2025
Able to get my car in quickly, handled everything with the warranty and great communication.
12/9/2025
Jennifer, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
SPOKANE VALLEY, WA
Scott C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/9/2025
The whole buying experience went smooth and easy . Great crew to work with !
Samuel Mayatskyi
12/10/2025
Scott, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
WRANGELL, AK
Frederick F|2025 Chevrolet Tahoe
Confirmed Service Customer
12/12/2025
It was very timely. It took less than an hour.
12/13/2025
Frederick, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
REARDAN, WA
Dennis M|2014 Chevrolet Sonic
Confirmed Service Customer
12/15/2025
Because my car didnt throw any codes when plugged in, the technician came up with things that weren't needed to get fixed that came up to thousands of dollars. Also, I paid 250 dollars for a diagnosis that didn't state the things that were recommended or the cost for the services i was verbally quoted. I took the car to 2 other places for free diagnosis and found out that all I needed 1 of the three things that autonation Chevrolet recommended resulting in a third of the cost. The technicians and service salesman need to be sure about repairs & not guess based on experience and be more transparent.
12/15/2025
Dennis, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (509) 590-4294 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Spokane Valley, WA
Anthony M|2015 Chevrolet Traverse
Confirmed Service Customer
12/15/2025
Very fast and efficient
12/15/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need help, just give us a call. Happy motoring!
SPOKANE, WA
Jodi S|2024 Chevrolet Colorado
Confirmed Service Customer
12/26/2025
The. Customer Service there is absolutely amazing and very professional. Thank you 🙂
12/26/2025
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Spokane Valley. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
PEARLAND, TX
Mary H|2026 Chevrolet Traverse
Confirmed Sales Customer
12/31/2025
Jakob understood what we wanted and answered all questions.
JAKOB CUMMINGS
12/31/2025
Mary, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Spokane Valley. Until the next time we meet, take care!
PULLMAN, WA
John K|2015 Chevrolet Equinox
Confirmed Service Customer
12/16/2025
friendly & helpful check in service -thanks to technicians for working on my problem car as best as they can.
12/18/2025
John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPOKANE, WA
Ryan R|2013 Chevrolet Malibu
Confirmed Service Customer
12/27/2025
Great!
12/28/2025
Ryan, your satisfaction is our top priority.
SPOKANE VALLEY, WA
Daniel K|2023 Chevrolet Traverse
Confirmed Service Customer
1/2/2026
All went well.
1/3/2026
Daniel, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
MICA, WA
Kacy E|2026 Chevrolet Corvette
Confirmed Service Customer
1/1/2026
Bill made the experience of buying a custom corvette extremely easy
1/2/2026
Kacy, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Spokane Valley - Service
SEATTLE, WA
Dale E|2020 Chevrolet Colorado
Confirmed Service Customer
1/1/2026
Always excellent. The tech provided me with a video of Safety Condition Inspection which is awesome!
1/2/2026
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Spokane Valley. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
SPOKANE, WA
Samuel T|2011 Chevrolet Avalanche
Confirmed Service Customer
1/2/2026
Exceptional & timely services.
1/2/2026
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
CHENEY, WA
Christopher H|2023 Chevrolet Traverse
Confirmed Service Customer
1/5/2026
Friendly customer service and service was quick.
1/6/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SPOKANE VALLEY, WA
Cheryl M|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/8/2026
I did not have a long wait, great customer service
1/8/2026
Cheryl, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
SPOKANE VALLEY, WA
George K|2014 Chevrolet Equinox
Confirmed Service Customer
1/10/2026
1. I brought in Chevy Traverse 2016 for an error it was displayed and cutting Gas while I drive uphill, was charged Diagnostic fee and parts, unfortunately the problems still exist, have reported the issue, but no follow up, it’s disappointing for I have been a faithful client for more than 4 years, I feel let down. 2. I also brought in my Chevy Equinox 2014 only to end up battery dead which I had brought 3 months ago. Paid Diagnostic fees for it though parts prices is out of this world.
1/11/2026
Hi George, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Spokane Valley take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (509) 590-4294 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
SPOKANE, WA